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The top 10 tips you need to know when registering to conduct electronic business with
HUD.
1. To access HUD's Financial Assessment Subsystem or other business systems via the
Internet, you must first register for and receive the appropriate system ID for
HUD's Secure Connection.
2. There are two types of Secure Connections system ID's:
"Coordinator" and "User." Please understand the distinction before
registering. Read Chapter 3, Security, of the Industry User Guide for detailed
guidance.
3. One person, one ID. You can only have one system ID, which is associated
with your SSN and a valid business partner TIN. You cannot apply for more than one
system ID. To use the ID to represent more than one business partner, see tip number 7
(User) or number 8 (Coordinator).
4. A "Coordinator" can also act in the role of a "User",
but a "User" cannot act as a "Coordinator." If you want to act as a
"Coordinator" for any business partner, then you must first register for a
'Coordinator' system ID. If you mistakenly register for the incorrect type of system ID,
you must contact HUD and request a modification of the system ID (e.g., you registered as
"User" and need to act as a "Coordinator" or visa versa).
5. Remember exactly how you recorded your password on the registration
form. The password is case-sensitive and must have six characters. If you forget your
password, you need to contact HUD to request that your password be reset.
6. "Coordinator" system [Ds are sent to the CEO of the business
partner. The CEO is responsible for providing their Coordinator with the system ID.
Note-. Secure Connection relies on business partner CEO name and address information in
HUD's core business systems; therefore, it is important that this information be current
and correct.
7. The "Coordinator" retrieves "User" system lDs. For
"Users", a 'Coordinator' retrieves the system ID from the system.
The"User" must request their system lD from the"Coordinator" for the
business partner under which they registered.
8. If a "Coordinator" represents more than one business partner,
subsequent relationships must be requested through Business Partner Maintenance. You
cannot have more than one system ID. Additional business partner relationships are
requested through the Secure Systems menu. The "Coordinator" must use their
system ID to access this menu and the "Business Partner Maintenance" option. The
result of this process is an activation key. This activation key is mailed to the
CEO/President of the business partner for which the additional relationship is requested.
9. A "User" is assigned access to the system and permission to submit
information for the owner's property by a "Coordinator." If a
"User" represents more than one business partner, the "Coordinator' for
each business partner must assign permissions and access.
10. To assign properties (Property Assignment Maintenance), the
"Coordinator's" system ID must be associated with an owner that currently
does business with HUD. You can register to be a "Coordinator" for a
business partner that is not an owner (e.g., management agent); however, a
"Coordinator" for a non-owner business partner cannot assign properties.
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